Refund Policy

Last updated: September 12, 2026

All Budbeam purchases are processed by Paddle, which acts as the merchant of record. Because Paddle is the merchant of record, refund requests for Budbeam purchases are handled by Paddle in accordance with Paddle's refund policy.

1. How refunds work

To request a refund, use the link in your Paddle order confirmation email or contact Paddle's support team directly. We do not handle refund payments ourselves.

You can review Paddle's full refund policy at paddle.com/legal/refund-policy. Where consumer law gives you a right to withdraw from a digital purchase, that right applies as required by the law of your jurisdiction.

2. Processing time

Approved refunds are issued by Paddle to your original payment method. We do not control Paddle's processing time; refunds typically appear within 10 business days, depending on your bank or card issuer.

3. Contact

Questions about a charge? Email support@budbeam.top or reply to your Paddle order confirmation.